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Money-Back Guarantee

Finding Effective Results

Finding effective, natural scalp flakes specific cosmetics can be a challenging, tiresome task. A task that Sleekier is fully confident ends with the introduction of the Scalp Rebalance Kit.

Documenting Progress

Please note that our products are not aimed toward those experiencing psoriasis, folliculitis, lichen planus, head lice, ringworm or cradle cap. Therefore, our guarantee does not cover any of these forms of scalp problems. If you are experiencing any of these issues, or in doubt whether our products are for you, please contact our Customer Care team.

To be fully eligible for a money-back guarantee claim, please follow the following requirements:

1) Take a photo pre-treatment of your scalp to see the "before" usage.

2) Use the Scalp Rebalance Kit, for 3 consecutive months; each routine provide 1 month’s supply.

3) Use the Scalp Rebalance Kit, as instructed. The instructions are stated on the bottle labels and the booklet (it will be in the packaged sent together with the products).

4) Take a photo every month of the treated area with similar angles and hair-style to document and visualise the progress.

5) Submit all documented photos after the 90-day period in chronological order with date stamps to identify the monthly progress.

6) Provide a brief description of personal usage to clarify product application, if any days were skipped or missed, and/or if other cosmetic products were used simultaneously, e.g. other scalp serums or shampoos. This information is to help Sleekier enhance product development and customer service.

7) Send a full refund request to our customer support email:

Note: The money-back guarantee is extended only after the 90-day usage mark. Any claims placed before 90 days will not be eligible. Please refer to the Delivery & Return Policy or Terms & Conditions for any additional questions about other forms of reimbursement. 

The money-back guarantee is only extended to users buying directly from Sleekier own domains.

Full Money-Back Guarantee

Sleekier users can experience less flakes along with stronger, healthier hair, in the 90-day treatment period. However, we also acknowledged that some users will have limited compatibility with the product.

Therefore, Sleekier ensures that anyone that experiences no results after 90 days of using the Sleekier Scalp Rebalance Kit as prescribed is qualified for a complete refund of their investment.