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Frequently Asked Questions


General

What makes Sleekier different from other hair products?

We have created a unique 5 steps scalp rebalance program that will drastically change the health of your scalp and hair. These steps are Cleaning(2 steps), Conditioning, Moisturising, and Healing.

How to use the Scalp Rebalance Kit?

We have prepared a short article on how to use the kit properly. You will learn what should be the right expectation before using the products and how each product should be used for the best results. You can find it here: https://sleekier.com/blogs/news/how-to-use-the-scalp-rebalance-kit

Where are Sleekier products made?

Our products are made in Europe.

Does Sleekier test on animals?

As a cruelty-free brand, Sleekier does not incorporate animal testing into our development phase or at the production level.

Does Sleekier offer samples?

We do NOT offer samples at the moment.

Is Sleekier Color Safe?

Yes, all our products are safe for color-treated, keratin-treated, chemically-treated, and relaxed hair.

When can I expect to see results?

We suggest using the entire scalp rebalance kit for at least 8 weeks before judging the results; for more severe cases of dandruff, we recommend using the kit for at least 12 weeks. All of it depends on your current scalp condition and the type of dandruff.

Does it work for curly hair?

Yes, it works for any type of hair. The product line is designed to heal your scalp, so it doesn't matter what type of hair you have.

Does it work for psoriasis or eczema?

No, for more serious scalp problems like psoriasis or eczema we recommend visiting your local dermatologist or doctor.

Does it work for hair loss?

No, these products are designed only for dry flaky scalp and dandruff problems.

Can guys use the products?

Yes, the products are designed for all genders.

Can children use it?

Yes, it is safe to use for everyone, however in most cases, if children have flakes, it tends to be a more serious issue than just regular dandruff or dry, flaky scalp. For these cases, we recommend visiting your local dermatologist or doctor to make sure what kind of problem the child has. If it's a more severe condition, it is most likely that these products won't help heal it completely.



Ingredients

Are the Sleekier products safe to use while pregnant?

It's safe for anyone to use; however, doctors do not recommend using some essential oils during pregnancy. Our products do have many essential oils, and we would advise following a doctor's recommendations to avoid using essential oils.

I suffer from allergies. Can I use Sleekier products?

Sleekier products are made from very pure ingredients, but allergies and sensitivities are unpredictable. As with any cosmetic, if you are highly sensitive to many products, we would recommend reading our products ingredients list and making sure you're not allergic to any of the listed ingredients.

Where can I find the product ingredient list?

You can find it on every product page near the "Add To Cart" button, and you need to press on the "Full Ingredients List" link.



Shipping

How long will it take to get my order?

After you’ve checked out, orders take 1-2 business days to be processed and 3-5 business days to be delivered.

Can I return my product?

Yes, check our return policy.

What if I need to change my shipping address?

We are unable to cancel or modify an order after it has been submitted since we aim to process all orders as soon as possible. For urgent requests please contact us as soon as possible at support@sleekier.com

Received a damaged product?

Send over a photo to support@sleekier.com and we’ll fix the situation ASAP.

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